Whether you have a question about your itinerary, want to share your travel story, or would like to contribute your local expertise to our community — our team is here and happy to help.
Fill in the form below and we'll get back to you within one business day.
Community & Partnerships
community@luminavoyages.comWant to become a local guide or partner with us?
Office
Keizersgracht 123
1015 CJ Amsterdam
The Netherlands
Response Times
Monday – Friday: within 8 hours
Weekends: within 24 hours
Looking to join our community?
If you're a local guide, destination expert, or passionate traveler with knowledge to share, we'd love to hear from you. Email community@luminavoyages.com with a brief intro about your destination expertise.
We're based in the heart of Amsterdam. While most of our work happens across 60+ countries through our travel community, our team is always reachable here.
We're not a faceless platform. We're a team of travel-obsessed people who built this because we genuinely believe every traveler deserves a better trip. Your message goes to a real person who cares.
Every message is read and answered by a member of our team — not an automated system. You'll always know exactly who replied and why.
We commit to responding to every enquiry within one business day — usually much sooner. Your questions don't sit in an inbox for a week.
When you share what worked, what didn't, or what you discovered, it directly improves the routes we build for future travelers. You become part of the community.
Contacting us costs nothing and commits you to nothing. We'll never add you to a mailing list without your explicit consent, and we'll never share your information.
Before you write — your question might already be answered here.